Crisis Management & Social Media Handling Course

Course Objectives

To provide office and sea going staff with all the necessary guidance in order to successfully handle a crisis and the subsequent media exposure.

Regulatory Reference

• ISM
• TMSA

Who Should Attend

All those interested in getting a better understanding of the requirements and enhance their skills with respect to the subject.

Training Methods

Course provided by a mixture of lecture, case studies, exercises and final exam.

Certification

A Certificate of Training is provided to participants on successful completion of course exam.

Course Elements

• Emergency Management Elements
• Crisis Communication Elements
• Media handling Elements
• The public image of shipping
• How media and public opinion are being related
• Designing and effectively implementing a Crisis Communication and Media Response Plan
• Case Study